These Terms and Conditions govern access to and use of FairPlayPro and the services made available through fairplaypro.com.co. By creating a FairPlayPro account, obtaining a FairPlayPro ID, logging in, using sports or casino services, making payments or accessing the platform through a supported mobile route, you agree to follow these Terms and Conditions.
FairPlayPro was founded in 2015 and operates using the supplied Curaçao 365/JAZ gaming licence reference. Users remain responsible for ensuring that their use of the platform complies with the laws and requirements applicable to them in their own location.
These Terms should be read together with our Privacy Policy, Responsible Gaming information and any specific rules displayed for individual sports markets, casino games, promotions or payment services.
FairPlayPro provides an online account environment connecting users with supported sports betting, cricket markets, casino games, deposits, withdrawals, mobile access and customer support.
The platform relationship is:
FairPlayPro → fairplaypro.com.co → FairPlayPro ID → User Account → Platform Services
Individual services may have additional rules or conditions that apply alongside these general Terms.
By registering, logging in or continuing to use FairPlayPro, you confirm that you have read, understood and accepted these Terms and Conditions.
If you do not agree with these Terms, you should not create or continue using a FairPlayPro account.
Continued use of the platform after an updated version of these Terms is published may constitute acceptance of the revised conditions.
FairPlayPro services are intended only for users who meet the applicable age and legal eligibility requirements in their location.
Users are responsible for confirming that they are permitted to access the relevant sports, casino or real-money gaming services before participating.
FairPlayPro may restrict or refuse account access where eligibility requirements are not satisfied.
Users must comply with the laws and regulations applicable in the country, state, territory or other jurisdiction from which they access FairPlayPro.
Possession of an international gaming licence or licence reference does not automatically mean that every FairPlayPro service is permitted in every location.
Users are responsible for understanding and following applicable local requirements.
New users must complete the available registration process before accessing account-based services.
Registration information should be accurate, current and submitted by the person creating the account.
Users should not knowingly submit false, misleading or incomplete details.
FairPlayPro may request additional information or verification when necessary for account administration, payments, security or other platform purposes.
A FairPlayPro ID is the account identifier linked with the registered user profile.
The ID may be selected or assigned during registration and can remain connected with login, sports, casino, payments, mobile access and customer support.
Users are responsible for remembering and protecting their FairPlayPro ID.
The ID should not contain confidential banking or payment credentials.
Users should generally maintain one primary FairPlayPro account unless the platform specifically provides otherwise.
Creating multiple accounts may create problems with login credentials, verification, payments, promotions and account support.
If access to an existing account is lost, users should use recovery or customer support rather than immediately creating another profile.
Users must provide accurate account information and should update details where appropriate if circumstances change.
Incorrect or inconsistent information may affect verification, recovery, deposits, withdrawals or other account services.
FairPlayPro may request confirmation of account information when reasonably required.
FairPlayPro may require account verification before or during use of certain services.
Verification may be used to confirm account identity, payment information, account ownership or eligibility.
Users must provide requested information accurately through the supported platform process.
Failure to complete required verification may result in restrictions on account access or selected services.
Users are responsible for protecting their FairPlayPro ID, password and other account credentials.
Passwords should not be shared with another person.
Users should avoid saving credentials on public or shared devices and should log out after completing a session where another person may access the device.
Any suspected unauthorised account access should be reported through FairPlayPro customer support.
Users should not access another person’s FairPlayPro account without permission.
Attempting to obtain another user’s credentials, impersonate another account holder or bypass account security measures is prohibited.
FairPlayPro may restrict or suspend accounts where suspicious or unauthorised access is detected.
FairPlayPro may provide access to supported sports markets including cricket, IPL, football, tennis, kabaddi and other events.
Sports availability can change according to event schedules, platform coverage and market status.
Users are responsible for reviewing the current event and market information before confirming any activity.
FairPlay live betting markets may be available while supported sporting events are in progress.
Live markets can change rapidly and may be temporarily suspended during important moments in a match.
A market may be updated, paused or closed according to the event status.
Users should rely on current information displayed through FairPlayPro rather than earlier market information.
Individual sports markets may have specific rules relating to event outcomes, settlement, cancellations, postponements or interruptions.
These rules may differ depending on the sport and market type.
Users should review the applicable market information before participating.
Where a specific market rule conflicts with a general description elsewhere on the website, the specific market rule may apply to that event.
Sporting events may be cancelled, postponed, interrupted or rescheduled.
Treatment of existing activity may depend on the rules applicable to the particular event or market.
Users should review the updated status displayed through FairPlayPro.
Support may be contacted where the account treatment of a specific event remains unclear.
Sports markets are settled according to the relevant event result and applicable market rules.
Settlement may require confirmation of the final outcome.
Users should allow the platform time to process and update account information.
If a settlement appears incorrect, the user should contact FairPlayPro support with the relevant event and account details.
FairPlayPro may provide access to supported casino categories such as:
Live Casino, Slots, Crash Games, RNG Table Games and Indian Card Games.
Availability depends on the current platform and provider environment.
Users should review the rules and conditions of each casino title before participating.
Live casino games may use real-time dealer streams.
Available games can include roulette, blackjack, baccarat and other supported formats.
Each table may have different limits, rules and operating conditions.
Users are responsible for reviewing the specific table information before entering a live casino session.
Slot games may include different themes, paylines, mechanics, bonus features and jackpot-style elements.
Features differ between individual titles and providers.
Users should not assume that one game’s rules or features apply to another.
A jackpot or promotional feature does not guarantee any particular outcome.
FairPlay Crash Games may use fast round-based gameplay.
Users should understand the rules of the selected title before participating.
Previous game outcomes do not guarantee or predict future results.
Users remain responsible for controlling their spending and session duration.
Some FairPlayPro casino games may use random-number-generation systems to determine digital outcomes.
RNG table games are different from live dealer versions even when the games have similar names.
Users should review the relevant rules and game information before participating.
FairPlayPro may provide supported Indian card games such as Teen Patti, Andar Bahar and other available formats.
Each game may have different rules, options and limits.
Users should rely on the information displayed for the selected game.
Registered users may add funds through the deposit options available in their FairPlayPro account.
Supported channels include:
UPI, Paytm, PhonePe, Google Pay, Crypto and Bank Transfer.
Available methods, limits or processing conditions may vary depending on account or payment status.
Users should verify payment details before completing a deposit.
Users are responsible for entering correct payment information and following the deposit instructions shown inside their account.
FairPlayPro is not responsible for errors caused by a user sending funds to incorrect or unofficial payment details.
Users should not rely on payment instructions received from unknown third parties.
A deposit may appear as pending, failed or delayed depending on transaction processing.
Users should check the original transaction status before attempting another payment.
Where support is required, the user should provide the relevant payment reference and account information.
Duplicate payments should be avoided while an earlier transaction remains unresolved.
Users may request withdrawals through available FairPlayPro payment channels.
Supported withdrawal options include:
UPI, Paytm, PhonePe, Google Pay, Crypto and Bank Transfer.
Payment availability may vary according to account status and current platform conditions.
Users should verify withdrawal information before submission.
A withdrawal may be subject to account, payment or verification review.
FairPlayPro may request additional information before processing a withdrawal where reasonably necessary for account or transaction security.
Users should not create repeated withdrawal requests while an earlier request is still pending unless instructed to do so.
Users are responsible for checking payment information before submitting a withdrawal.
Incorrect bank, wallet, UPI, crypto or other payment details may delay or prevent successful processing.
FairPlayPro may be unable to reverse a completed transaction where the user supplied incorrect destination information.
Users should retain transaction references, payment confirmations or other available records when making deposits or withdrawals.
These details can help FairPlayPro customer support identify a specific transaction if an issue occurs.
Users should not publicly share sensitive payment information.
FairPlayPro may provide bonuses, promotional offers or other incentives from time to time.
Each promotion may have separate eligibility requirements, validity periods, wagering conditions, game restrictions or other terms.
Users should review the specific promotional conditions before opting in.
Promotions are not guaranteed to remain available permanently.
Users must not attempt to manipulate, duplicate or misuse a promotion.
FairPlayPro may restrict a bonus or promotional benefit where activity appears inconsistent with the applicable offer conditions.
Creating multiple accounts to obtain the same promotion may also result in account review.
FairPlayPro may provide supported mobile access through Android, APK, iOS-compatible routes or mobile browsers.
Mobile availability may change according to device compatibility or platform updates.
Users should obtain applications through the FairPlayPro-supported route.
Where a FairPlayPro APK is provided, users are responsible for downloading the current supported file and following the device installation instructions.
FairPlayPro cannot guarantee the safety or functionality of APK files obtained from unrelated third-party websites.
Users should review device permissions before installing mobile software.
iOS users may access FairPlayPro through the compatible route currently provided by the platform.
Where a dedicated application is unavailable, supported mobile-browser access may be used.
The same FairPlayPro account can remain connected across supported desktop and mobile routes.
Users should use current supported versions of FairPlayPro mobile software.
Older versions may stop functioning correctly after platform or technical updates.
FairPlayPro may change, update or discontinue mobile application versions when necessary.
FairPlayPro does not guarantee that every service will be available continuously without interruption.
Access may be affected by maintenance, provider issues, network conditions, device compatibility or other technical factors.
Temporary service interruption does not automatically indicate that the user account has been closed or restricted.
Users are responsible for maintaining a suitable internet connection and compatible device.
FairPlayPro is not responsible for user-side connection failures, device malfunctions or outdated software that prevents access.
Users should maintain appropriate device security and keep operating systems reasonably current.
An interrupted internet connection or device issue may not automatically cancel a sports or casino action that has already been accepted by the platform.
Users should reopen their account and check the recorded status before repeating the action.
Support may be contacted when an account record remains unclear.
Users must not misuse FairPlayPro.
Prohibited conduct may include attempting to:
FairPlayPro may investigate and restrict accounts associated with prohibited activity.
FairPlayPro may review transactions or account activity that appears fraudulent, manipulated or inconsistent with normal platform use.
Account access, payments or withdrawals may be temporarily restricted during such review where appropriate.
Users may be asked to provide relevant information to resolve the review.
FairPlayPro may suspend or restrict an account where there is a reasonable concern relating to security, verification, prohibited conduct, payment issues or violation of these Terms.
Suspension may apply to the whole account or specific services.
Where possible, users should follow the instructions provided through the account or customer support.
FairPlayPro may close an account where continued access is inconsistent with these Terms, applicable requirements or platform security.
Before closure, unresolved payment or account issues may be reviewed where appropriate.
Certain records may continue to be retained where required for security, legal, payment or operational purposes.
Users who no longer wish to maintain a FairPlayPro account may contact customer support to request available closure options.
Users should review any pending withdrawals, transactions or unresolved account issues before requesting closure.
Closing an account should not be used as a method of creating repeated replacement accounts.
FairPlayPro encourages responsible use of sports and casino services.
Users should:
Gaming should not be treated as guaranteed income.
Where responsible gaming restrictions, temporary breaks or similar controls are available, users may use those options to manage account activity.
A user should not attempt to bypass an active responsible gaming restriction by creating another FairPlayPro account.
Where self-exclusion is available, users may request a stronger restriction on account access.
The exact process or period may depend on the account options currently provided.
Users should understand that self-exclusion is intended to prevent or significantly limit continued gaming during the selected period.
FairPlayPro services are not intended for persons who do not meet the applicable minimum age requirement.
Account holders must not allow minors to use their FairPlayPro ID, password, device or payment services for gaming.
Users sharing devices with younger persons should keep their account credentials secure.
FairPlayPro customer support may assist users with account, login, ID, registration, verification, app, deposit, withdrawal, sports and casino enquiries.
Users should access support through the channels currently displayed on fairplaypro.com.co.
Support communications should not require users to disclose unnecessary passwords or payment PINs.
Users are responsible for providing accurate information when communicating with customer support.
Threatening, abusive, fraudulent or deliberately misleading communication may result in restriction of support access or further account review.
Users should retain relevant support records where they relate to unresolved account or payment issues.
FairPlayPro handles account and user information according to its Privacy Policy and applicable platform practices.
Users should review the Privacy Policy to understand how registration, login, payment, device and support information may be collected and used.
These Terms and the Privacy Policy should be read together.
FairPlayPro may use cookies or similar technologies to support account sessions, website functionality, preferences, analytics or security.
Users can manage certain browser settings according to their device or browser capabilities.
Restricting cookies may affect some platform functions.
FairPlayPro branding, website content, interface elements and other platform materials may be protected by intellectual property rights.
Users may not copy, reproduce, misuse or commercially exploit protected FairPlayPro materials without permission.
Third-party casino or sports provider content may also be protected by separate rights.
Certain platform functions may depend on third-party payment processors, technology providers, game providers, data services or other external services.
FairPlayPro does not control every third-party system.
Availability or processing times may therefore sometimes be affected by external providers.
FairPlayPro may contain links to external websites or services.
The presence of an external link does not automatically mean FairPlayPro controls that external service.
Users should review the terms and privacy practices of any third-party website they choose to access.
Users may encounter websites, applications or contacts using FairPlay-related names or branding.
Similar branding does not prove that a website or app belongs to FairPlayPro.
Users should use fairplaypro.com.co as the central FairPlayPro route described in these Terms and follow supported links provided through the platform.
FairPlayPro does not guarantee that every sport, casino game, payment method, promotion, mobile feature or other service will always be available.
Services may be added, changed, restricted or removed according to platform, provider, technical or regulatory requirements.
FairPlayPro does not guarantee that users will win money through sports or casino activity.
Gaming outcomes can involve uncertainty, chance, event results or other factors depending on the service.
FairPlayPro services should not be treated as financial investments or guaranteed sources of income.
Users are responsible for their own decisions when using FairPlayPro.
This includes deciding whether to participate, which services to use, how much time or money to spend and when to stop.
Users should review all relevant information before confirming platform activity.
To the extent permitted under applicable requirements, FairPlayPro is not responsible for losses arising solely from user error, misuse, incorrect payment information, unauthorised credential sharing, unsupported third-party software or failure to follow platform instructions.
Nothing in these Terms is intended to exclude rights that cannot lawfully be excluded.
FairPlayPro may modify platform features, interfaces, payment routes, game availability, mobile services or account processes.
Changes may be made for technical, security, operational or other platform reasons.
Users should rely on the current information shown through FairPlayPro.
FairPlayPro may update these Terms and Conditions when platform services, policies or requirements change.
The latest version published through FairPlayPro replaces earlier website versions from the point it becomes applicable.
Users should review these Terms periodically.
Certain FairPlayPro services may have additional rules.
Examples include:
Where a service-specific rule applies, users should review it before using that service.
Users who believe an account issue has not been handled correctly should contact FairPlayPro customer support with the relevant account information.
A complaint should include enough information to identify the issue, such as the FairPlayPro ID, transaction reference, event or game information where applicable.
Passwords should remain private.
For deposit or withdrawal disputes, users should keep the relevant payment confirmation and transaction reference.
FairPlayPro may review account records and information provided by the payment service where appropriate.
Incorrect or incomplete information can delay the review.
Sports-related disputes should identify the relevant event, market and issue.
FairPlayPro may review the event record and applicable market rules.
Users should allow reasonable time for a settlement or event status to be confirmed before assuming an error has occurred.
Casino-related disputes should identify the relevant game, session or round where possible.
FairPlayPro may rely on available game or provider records when reviewing the issue.
Users should not repeatedly play additional rounds simply to test whether an earlier disputed round was recorded correctly.
FairPlayPro operates using the supplied Curaçao 365/JAZ gaming licence reference.
Users are also responsible for complying with laws and requirements applicable in their own location.
Nothing in these Terms should be interpreted as a guarantee that every FairPlayPro service is legally available in every jurisdiction.
If any part of these Terms is found to be invalid or unenforceable under applicable requirements, the remaining provisions may continue to apply to the extent permitted.
If FairPlayPro does not immediately enforce a provision of these Terms, that does not necessarily mean the provision has been permanently waived.
These Terms, together with the FairPlayPro Privacy Policy, Responsible Gaming information and applicable service-specific rules, form the main conditions governing use of the platform.
Users may encounter terms such as FairPlay, Fair Play, FairPlay online, FairPlay betting, FairPlay casino, FairPlay app or similar wording across the platform.
Within these Terms, the primary account and website relationship described is:
FairPlayPro → fairplaypro.com.co → FairPlayPro ID → User Account
Users should rely on the platform relationship displayed through FairPlayPro rather than assuming every unrelated website using similar wording belongs to the same service.
Users who have questions about these Terms, their account or platform services can use the customer support options available through fairplaypro.com.co.
Support can assist with account access, FairPlayPro ID issues, verification, payments, sports, casino and mobile services.
When contacting support, users should provide enough information to identify the issue while keeping passwords and unnecessary sensitive data private.
By continuing to register, login, access or use FairPlayPro services, users confirm their acceptance of these Terms and Conditions together with applicable platform rules.
Users should review the current Terms whenever significant account or service changes occur and should stop using FairPlayPro if they no longer agree with the conditions governing the platform.